Resources | InfoHub | CREDO

Terms of Business

Terms governing the services we provide.

Contact

Client Services
+44 (0)20 7968 8300 (UK)
+27 (0)11 463 6312 (SA)
clientservices@credogroup.com
• Account Opening
• General Services
• Book Cost Updates

Operations
+44 (0)20 7968 8300
• Account Closure
  accountclosure@credogroup.com
• Asset Transfer Instructions
  assetinstruct@credogroup.com
• Asset Transfer Update
  transfers@credogroup.com
• Corporate Actions
  corporateactions@credogroup.com
• Payments / Journals
  payments@credogroup.com
• Placings
  placings@credogroup.com

Trading Services
+44 (0)20 7968 8400
Equities & Bonds
dealers@credogroup.com
• Trade Instructions
• Instrument Setup
• Special Instruction
- Bed & ISA
Collective Invest. Schemes & FX
tradesupport@credogroup.com
• Trade Instructions
• Instrument Setup
• Special Instruction
- Share Class Conversion

MyCredo Support
+44 (0)20 7968 8324 (UK)
+27 (0)83 701 5322/5337 (SA)
mycredo-support@credogroup.com
• System Access
• Group Creation
• Data Portal
• Training

Relationship Management
• Relationship Escalation
• Credo Investment Solutions

Account Management
• Issue Escalation
• Fee Queries